In this episode, Maine-based portrait photographer Matt Stagliano interviews Brian Simpson of Definitive Brewing Co. With over 30 years of experience in the hospitality industry, Brian has worked as a Food & Beverage Director in Boston, NYC, and several locations in Maine. From the Plaza Hotel in NYC, to the Roger Smith Hotel, to Newbury Street in Boston to Definitive Brewing Company, Brian has an incredible wealth of experience and is as down to earth as you can get. He is also a long time social media specialist and discusses the very early days of Twitter and how he has used social media to create an exceptional experience for all of his guests for over 15 years. The conversation covers his views on creating community, setting expectations with customers, and all of the comparisons between the world of Hospitality and Social Media. You're going to love this conversation.